HKV develops Early Warning Systems to support flood forecasting. Our team of designers, configurators and support staff has broad experience and expertise for developing, implementing and managing EWS systems, in the Netherlands as well as abroad (including projects in Ireland, Ghana, Romania, Vietnam, Malawi, Togo, Germany, Ethiopia, Sri Lanka and St Lucia). HKV is also an authorized supplier for Delft-FEWS installations, recognized by Deltares.
In order to maintain our knowledge at a high level, we closely follow new user experiences and developments related to Early Warning Systems. Early Warning Systems are often a business-critical systems. This places high demands on operational reliability with management, maintenance and support. To this end, we have a professional organization for Maintenance & Support. In a Service Level Agreement (SLA) we make clear agreements about services, response and resolution times, and monitor these tightly.